As an exceptional gas fireplace service company we know how to get the job completed well and in a timely manner. Our technicians carry a large assortment of fireplace parts if any are needed. All callers will be given a two-hour appointment window for their fireplace service and cleaning. The appointment generally takes 45 minutes to one hour assuming no new parts are needed. Generally, we can get the fireplace working again by refurbishing existing parts. We will begin by testing the various fireplace components until we isolate the problem. Once resolved we’ll work hard to clean the fireplace.
Fireplace cleaning begins with the inside and outside of the glass. The inside is especially difficult to clean with common glass cleaner. As a result, we have a special fireplace glass cleaner that has a grit in the formula to help remove stubborn spots and stains. We then vacuum out the inside of the fireplace as well as underneath. In addition, we’ll vacuum out the old embers and replace them with fresh ones. Your fireplace will look exceptional and operate safer. Safety is something we take very serious.
Our gas fireplace service plan includes the following:
Once the fireplace is operational again we will put it through a stress test by cycling the main burner several times and checking the voltage reading. Assuming everything looks and runs great we’ll wrap up our service call. If there are any problems within the next thirty days you can call us back and we’ll return for free!