Floy is detailed-oriented, goal driven, and excels at multitasking. She has an established customer centered approach where she focuses on customer satisfaction.
Customer Relationship Manager
Cathy has a rich history of customer service and office administration. Cathy loves to meet and talk to new people. Her normal office hours are Monday through Friday from 1:00 pm to 5:00 pm.
Thanh has a positive attitude that is contagious. He loves to meet new customers and fix difficult gas fireplace problems. He always works hard to do the best job possible--shortcuts are not in his DNA. Thanh is also a company trainer. Outside of work, Thanh is very close to his family and assists his mom in many ways.
Mike loves building great teams and empowering folks to do the best job possible. When not supporting the team, he enjoys running service calls, especially when it is a hard to fix problem.
Marianne loves people as well as technology and helps in both areas. When not working, Marianne enjoys spending time with her husband, family, and friends. Fluent in Spanish and several other languages, Marianne is quite talented.
Sean is a highly trusted member of the team, because he works with diligence and integrity. He enjoys meeting new people and applying his skills with excellence. Sean's personality is very engaging and you will find that he is a joy to work with.
Adam is possibly the most optimistic person you will meet. This optimism comes in extremely handy, especially when confronted with a hard to solve problem. Adam is a pleasure to work with--not just sometimes....all the time.
Michael is mechanically inclined, careful, and reliable. Michael has worked his way up to become a hard worker. You will quickly realize that Michael has a heart of gold. Outside of work, Michael and his lovely wife have a toddler son that they love to spend time with.
Daniel is a kind, consistent and dependable member of the team. He loves to learn and apply his skills. We are grateful for Daniel's service and you will be, too.
Nik is a rockstar. He approaches each and every job like it is his own fireplace.
Customer Relationship Manager
Greg is a strategic thinker who works hard to resolve customer concerns as they arise. Greg works well in a team and does his best to support other team members while at the same time trying to provide exceptional customer service.
Customer Relationship Manager
If you call, there is a good chance that Wendy will answer. She enjoys talking to customers and helping to resolve problems as the arise. When not answering phones she is helping with time sheets and other miscellaneous projects. Wendy is reliable and trustworthy. Her work ethic is impeccable and she strives to always do her best. We greatly appreciate her tremendous contribution.
Justin has been a gas fireplace technician for a long time and he does excellent work. We all enjoy working with Justin because of his positive can-do attitude. Justin left the company for a short period of time to accept a position with another company. After a few months, he decided to return to the family. We are grateful to have him back.
Cameron is an easy-going individual who work methodically and carefully. Working with Cameron, you quickly realize that this is a very capable and smart individual.
Marco is known to be a perfectionist. He likes to take his time and he strives to do everything well.
Matt Garcia is a huge Bronco fan with an excellent mechanical mind and aptitude. He lives in Parker and likes to spend time with his kids.
Bryan Morales is a soon-to-be father that enjoys working hard and providing for his family. Bryan communicates well and loves to learn new things.
Brian is strives to do everything well. From being early to appointments to working calmy and methodically, Brian gets the job done!
Alec is an extremely hard worker who enjoys new challenges. When confronted with a problem, he is one of the first to come up with an "out of the box" idea that's actually really good. He is fun to talk to and get to know. Alec is car enthusiast that loves to read in his free time. He dreams of some day running and owning his own business.
Bryon is extremely knowledgeable, mechanically inclined, and loves to meet new people. Customers quickly realize that Bryon cares about people and his work. Bryon is just an all-around great guy that loves to take care of his customers.
Gas Fireplace Doctors repairs over 1,000 gas fireplaces each year. Among other things, our process includes refurbishing existing parts, cleaning the glass, replacing the embers, adjusting the gas valve for an optimal burn, adjusting the pilot assembly and pushing high pressured carbon dioxide through the system to clean it out. Approximately 80% of the time our methodical approach will get your gas fireplace running and looking great again. If a part cannot be refurbished, we will get you a price on the part replacement and install upon approval. Please note that all part prices are listed on our website.
We specialize in finding and repairing difficult to solve fireplace problems. Safety is our number one concern. As such, we will always check for gas and carbon monoxide leaks before and after our service. It is our goal to leave you completely satisfied with all aspects of our service.
We are based in Parker Colorado; however, we service the entire Denver metro area including Boulder at the same low price. Gas Fireplace Doctors is a division of Sage Solutions Inc. Our employees are paid hourly and receive no commission or incentive to sell parts.
Thanks for giving us the chance to serve you. We believe that the greatest compliment we can receive is a referral to another person. We welcome your feedback and look forward to serving you again.
(1) Operate with Honesty and Integrity
(2) Value Employees and Customers
(3) Treat All Customers with Respect
We strive to be reachable. We generally have 4-5 people answering the phones. If busy, we should be able to call you back fairly quickly. To contact us, please call 303-963-9899. Thank you for the opportunity to serve you.