We charge $165 for the first fireplace and $120 for each additional fireplace in the same house, on the same visit. We make every effort to service our customers in an expedient manner. Our goal is to set a two hour arrival window. The actual service will take 45 minutes to one hour once we arrive. Our goal is for complete satisfaction with all aspects of our fireplace repair service. Please immediately call the office if you are unhappy for any reason. Here is a list of things we can do for you:
* Included in the $165 service. Generally, the $165 service will get your fireplace looking and running great.
(**) Please note that pressure is applied when we clean the fireplace glass. The glass could have a preexisting stress point or be simply weakened due to age or use. The pressure applied could be just enough to cause the glass to break during the cleaning process or after we leave and heat is applied. This happens about one time out of about every 500 fireplaces. If you do not want to take this risk, kindly ask our technician to skip this step. In the event this happens, we will replace the glass at our cost plus $200 for our time to order, pick it up, prep, and install. Glass typically costs between $300 to $500. It is possible that a replacement glass cannot be purchased if the fireplace is really old or discontinued. This is a rare situation. That said, it’s worth noting since a replacement fireplace can cost anywhere from $3,000 to $5,000.
Every service call comes with a 30 day labor warranty covering our workmanship.